Save the Coal Exchange

Save the Coal Exchange logo

The Cardiff Coal Exchange was officially closed for public events in 2013 following a structural survey, by order of Cardiff Council. Since then, many locals considered the building a lost cause. We were appointed in October 2014 to communicate that the building was far from being derelict or a lost cause via a series of historical feature articles, news stories and stakeholder relations. After working on this for 18 months, the campaign attracted the attention of Liverpool hotel developer Signature Living. We are incredibly proud to have played a part in this. The Coal Exchange re-opened in May 2017 as a hotel and restaurant. Visit to find out more and to book.

Historical Feature Articles

With a history dating back to 1883 we had a fantastic archive of stories and images to play with. Two of our favourite stories were the Marconi Transmission and Cardiff & Newport Patent Fuel. Read them here…

Marconi TransmissionPatent Fuel

News Stories

Over the course of 18 months, Save the Coal Exchange attracted over 150 volunteers and 35 resident companies to operate from the West Wing. They developed good relations with all utilities companies – which was essential to halt further deterioration; re-opened the car park, introduced Ultrafast broadband in all the offices and secured interest from property developers and film-makers. This gave us great scope for regular news stories which gained strong traction across the Media Wales titles, national broadcast and national online.

Wales Online BBC The Crow CDF February 2015

Stakeholder Relations

Reaching out to local businesses, universities, politicians and celebrities was a fantastic way to build WOM about the developments and also to attract valuable volunteers. This resulted in Twitter support from Tom Jones and an uplift in members to Save the Coal Exchange, including Baron & Baroness Neil and Glenys Kinnock.

ITV News